Returns & Exchanges

At TréLuxe, we want you to love your curls and feel confident in your purchase. If you are not completely satisfied with your hair care products, we offer a 30-day return window for a refund or store credit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to start the process.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring the bottles are tightly sealed to prevent leaks during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 7-10 business days.